Customising DealCloud to your business needs: a platform manager’s guide

Customer experience analytics – trends to watch for in 2024

Verbatim analysis – its power in customer experience management

A positive employee experience – its importance in managing the customer experience

Why customer experience management has become a top priority for businesses

How customer personas can help deliver an exceptional customer experience

Harnessing the power of customer insights software for market research success

Maximising Efficiency in Customer Onboarding: Digital Customer Onboarding

The importance of customer satisfaction surveys

Part 6: Closing the customer feedback loop

Part 1: What is “Voice of the Customer” all about?

The next big thing in banking – Customer Experience

Effective customer lifecycle management (CLM) using business intelligence (BI) solutions

Navigating through uncertain times: Balancing people and business needs with care

Holy Grail of Analytics: 360-degree Customer View

Holy Grail of Analytics: 360-degree Customer View

Driving product strategy in a dynamic cost environment

Changing landscape for technological advancement

Unlocking the value of digital accessibility in the financial sector

The future of global payments in an era of open banking

Boosting performance with sentiment analysis

The Future of Retail: 2023 Trends Edition

DARQ technologies through a financial lens

Advancements of Big Data in Banking

Web 3.0 for banks – redefining the current lending format

Implications of Using ChatGPT for Market Analysis

Banking trends in 2023

Fintech in banking: why the future looks brighter together

Community banking’s role in serving small businesses

Alternative data-powered machine learning modelling for digital lending

Consumer healthcare and the pandemic: Trends that will likely drive industry growth

Part 7: Turning passives and detractors into promoters

Part 5: Impact of VoC on lines of business

Is primary research still relevant in the world of data science?

CBDCs – The future of digital currency

Consulting industry 2020 – Trends signaling imminent disruption

Innovation and Shifting Market Dynamics in Financial Services Featured at our 8th Annual Client Conference

Financial KPO then and now – how the landscape has evolved

Data Centres in India: Growth, Innovation, and Future Trends

Navigating global regulatory challenges in asset management – a CXO’s playbook

The spike in peer-to-peer lending

Comprehensive Guide to On-Premise to Azure Cloud Migration

The rise of NAV lending – unlocking liquidity for investors

New Trends and Opportunities in SME Lending

Wired for growth: the surge in alternative investment in data-centre real estate

Enhanced loan operations in banking

Managing client expectations: balancing flexibility and compliance in investment guidelines

Autonomous mobility – the road to a driverless future

The auto sector’s road to decarbonisation

The mystery of black swans and how to prepare for the unthinkable

US’s Shorter Trade-Settlement Cycle: Impacts and Strategies

The Rise and Fall of Silicon Valley Bank: Implications for Financial Regulation

Leveraging personality traits to gain an advantage in marketing

Streamlining investment success: the integral role of due diligence and investment evaluation

Sathiaseelan Sathiamoorthy

Driving the success of compliance functions: Acuity’s customised solution

What startups need to know about revenue-based financing (RBF)

Fuelling sustainability: the rapid rise of hydrogen-powered vehicles

Demystifying extended account analysis (XAA) – a unique banking service for maximising profitability

Ensuring data security and compliance with Confirmit: what you need to know

The human element in the KYC process – a critical component

Data – the oil of the 21st century and the need to protect it

Product marketing data specialists in asset management

Tapping the synergy between the money market and the foreign-exchange market

Crafting customised solutions: Acuity Knowledge Partners’ KYC/AML expertise

Why the world continues to ignore climate change

Navigating global compliance challenges with Acuity Knowledge Partners

Staying ahead of the curve with Microsoft Copilot generative AI

BaaS or composable banking – which is the best fit for your business?

Vehicle to Grid (V2G) Technology and Way Ahead

Data scrubbing: the nucleus of data integrity

The future of crypto regulation

Portfolio remodelling by pharma companies – strategies for sustainable growth

The impact of artificial intelligence on finance – optimising the future

The importance of mastering market trend analysis

Social Media: The New Frontier in Marketing

Data integration – a critical functionality for index providers

Net-zero hotels – the next step in sustainability

Operational risk management with a focus on compliance

The art of listening – how to conduct consumer insight interviews effectively

A comprehensive guide to conducting market research

Data-driven digital marketing to increase user engagement through search engine optimisation (SEO)

Consumer insights and hybrid data collection approaches

KYC remediation – Addressing the challenges of today’s era

New ISSB guidelines – a game changer in the ESG disclosure landscape?

Key trends in asset management

Financial data science applications in private equity

Wealth management – overview, advisor’s role, disruptions and industry response – Part II

ChatGPT – a powerful tool for financial analysts

The Federal Reserve’s trajectory – side-tracked by SVB’s collapse?

A comprehensive guide to conducting culturally competent market research

The Market Fallout from Silicon Valley Bank

Solving the Puzzle of Enhanced Due Diligence in KYC: The role of compliance service providers

The changing role of digital marketing in financial services

Factors that make trade finance operations more dynamic

Can the neobank model be value-accretive to banks?

The FCA’s crackdown on misleading promotions

Trade Finance Trends 2023 – Farewell to a bumpy year and hoping for silver linings in an uncertain phase

Shilpa Sukumar

Renewed email marketing approaches for the asset managers of tomorrow

Financial data aggregation: The transition from physical collateral to information collateral

Artificial intelligence (AI) and machine learning (ML) in Banking

Best practices for effective data visualisation

Going public or staying private – the eternal dilemma

Web content management for asset managers – the dilemma

Exploring use of blockchain technology in the market research sector

Leveraging search engine optimisation/paid ads to boost return on investment in asset management

7 common mistakes corporates make when incorporating ESG considerations into their operations

Challenges of integrating an ESG approach into lending

Stablecoins: a new era of money and payment systems

Six solutions to mitigate operational challenges in international trade finance

Personalisation: the key to client retention

The increasing role of treasury in supply-chain management

Digital transformation of the airline industry: the pathway to a faster recovery and improved profitability

An inside view of the opportunities for HR SaaS technologies to grow in China

Emerging Trends in Retail Lending

Consulting in 2022: Exploring the key themes

US political risks elevated – midterms ahead

Growth of digital and robo-advisory platforms and their impact on the asset management industry

A glimpse into Seismic and the evolution of sales enablement

Seeking wealth management growth opportunities through niche marketing

Applied data science for financial markets

Strategies to mitigate negative effects of the rush to renewable energy

A summary of the FCA business plan and Annual report

Part 8: Maintaining the momentum

Part 4: Key CX metrics and KPIs

Part 3: Reporting and data analysis in VOC

Part 2: Why VOC programmes are a must

Unlocking Wealth management practices – Reshaping Client Experience with CRM

Operational transformation in lending-The Four Building Blocks

Scaling your real-time AML detection rules

Earn-out Valuation for Financial Reporting – Associated Complexities and Best Practices

The energy sector in 2030 and beyond: Navigating the transformational phase

Bridging the MSME finance gap through innovative lending

Impact of 5G on the fintech industry

Campaign measurement analytics for consumer-banking deposit products

Cash is king: How to optimise treasury operations

Business intelligence (BI) in alternative data analysis for financial services

Effective data-driven campaigning for credit cards: target, attract, retain and engage

Digital transformation in healthcare

Consumer Psychoanalysis – Bright Prospects for Market Research in the COVID-19 Era

Be aware of social media violations – secure your firm

Technology, talent and risk management – Striking a balance amid a recession

The power of online research amid the COVID-19 pandemic

COVID-19 – From the asset management industry’s perspective

Will COVID-19 redefine the AML space?

Remodelling credit risk – The solution to the pandemic-induced liquidity crisis?

China’s tech giants are bringing their AI capabilities to the global market

Digital identity opportunity for banks

Impact of the China VI emissions standards on the demand side of China’s auto market

Transforming financial marketing with AI and machine learning

Lending revolutionized: The advent of digital lending

Tackling climate change – decoding strategies of oil and gas companies

Gig economy and its impact on the financial services sector – Part II

5 disruptive trends in Food Tech : A taste of the future

Leveraging disruptive technologies to deliver actionable market research insights

Investigative Due Diligence – Reduce risk with actionable insights

AML analytics: A journey from the quantitative to the qualitative model

Generation Z – An Introduction to the Next Most Powerful Consumer in China

Navigating regulatory compliance amid the US-China trade war

The efficacy of an integrated multi-channel digital marketing strategy

Challenges faced in coding of investment restrictions

How Artificial is Artificial Intelligence?

Transforming the fund commentary landscape

Regulations through the lens of digital marketing

Digital Disruption in Banking – Fast-tracked by PSD2

Name Screening – Has the Industry Got the Process Right?

Alok Aswal

Robo-advisors: A Buzzword or the Future of Investing?

Forensic Analysis – How to Avoid Negative Surprises

Evolution of Free Zones: From a ‘real estate only’ approach to end-to-end venture support

Digital Disruption in Commercial Lending

Moody’s Analytics Knowledge Services Launches BEAT

Copal Amba Names Damian Burleigh Head of Sales and Marketing

Moody’s Analytics and Copal Amba host topical session on inculcating a pro-compliance culture across an organization

How Are You Placed This Season