Assisted a banking client in understanding switching behaviour in the credit card sector and enhancing customer loyalty

Customer experience analytics – trends to watch for in 2024

Support to leading retail bank in voice of customer analysis to understand customer perceptions

Navigating the current scenario while managing customers’ demands

Customer Relationship Management and marketing support

Customer Experience Services

Assisted a payment technology company in understanding the customer persona and buying factors

Verbatim analysis – its power in customer experience management

Customer Centricity and Experience Support

A positive employee experience – its importance in managing the customer experience

Why customer experience management has become a top priority for businesses

How customer personas can help deliver an exceptional customer experience

Harnessing the power of customer insights software for market research success

Maximising Efficiency in Customer Onboarding: Digital Customer Onboarding

The importance of customer satisfaction surveys

Part 6: Closing the customer feedback loop

Part 1: What is “Voice of the Customer” all about?

The next big thing in banking – Customer Experience

Effective customer lifecycle management (CLM) using business intelligence (BI) solutions

Customer analytics – a data-driven approach to reduce churn in financial institutions

Strategy research and customer sentiment analysis for a Fortune-500 fintech solutions provider

Edge computing – Providing a cutting-edge customer experience in banking

Improving performance of customer service function

Key Benefits of a 360-degree Customer View

Holy Grail of Analytics: 360-degree Customer View

Holy Grail of Analytics: 360-degree Customer View

KYC and Customer Due Diligence

Artificial intelligence in investment banking – opportunities and challenges

Latest Trends in Fintech

Large GCC banks in an interest-rate downcycle environment

End-to-end operational support in compliance, RFP and ESG functions to a global asset manager

How investment management companies are using Adobe Experience Platform for effective web analytics and insights

Data Centres in India: Growth, Innovation, and Future Trends

The link between blockchain and ESG

Direct-to-consumer (DTC) continues to shift the e-commerce landscape

Decoding SWIFT’s MT-to-MX migration – challenges and opportunities

Landscape of fintech investments and associated trends

Navigating global regulatory challenges in asset management – a CXO’s playbook

5G – empowering global telecom companies with rapid FWA subscriber growth

Preparing for the future: the SEC’s 2025 Examination Priorities

Mohith K M

Customising DealCloud to your business needs: a platform manager’s guide

Unlocking Opportunities in the Commercial Mortgage Market

Driving product strategy in a dynamic cost environment

How financial sponsorship enhances brand visibility

Arijit Mitra

Key challenges Indian banks face in mobilising deposits and strategies to overcome them

Payments evolving to accommodate cross-border and real-time capabilities

Fintech firms – tough competition to US banks in the cash management account segment

The spike in peer-to-peer lending

Comprehensive Guide to On-Premise to Azure Cloud Migration

US 2Q 2024 earnings wrap: Nvidia tempers AI bull run

Boosting technology spends for new-age deal sourcing by investment banks and advisory firms

Mounting regulatory focus on voice surveillance

The tide is finally turning for European online food retailers

Automation in Credit Risk Monitoring

The rise of NAV lending – unlocking liquidity for investors

New Trends and Opportunities in SME Lending

Wired for growth: the surge in alternative investment in data-centre real estate

Enhanced loan operations in banking

Managing client expectations: balancing flexibility and compliance in investment guidelines

Autonomous mobility – the road to a driverless future

From risk to resilience – the role of ESG in modern collateral management

The leisure sector’s silver lining amid macroeconomic turbulence in 2024

Market Share of China EV industry

Emerging Opportunities in China EV industry

Growth of China EV industry

Himanshu Batta

Strategic options for large pharma companies to navigate patent cliffs

The auto sector’s road to decarbonisation

Artificial intelligence (AI) and machine learning (ML) – transforming the US insurance sector

Beyond web content: enhance your content’s SEO compatibility with Siteimprove

The mystery of black swans and how to prepare for the unthinkable

Decoding transactions – a deep dive into enterprise card payment analytics

Crossing Lines: The Banking Industry’s Foray into Private Credit

Affordable Housing in the US has never been affordable

US’s Shorter Trade-Settlement Cycle: Impacts and Strategies

The FCA’s combat against greenwashing (Anti-greenwashing guidance)

The Rise and Fall of Silicon Valley Bank: Implications for Financial Regulation

Leveraging personality traits to gain an advantage in marketing

Will US banks benefit from interest rate cuts in 2024?

Unpacking the impact of climate change on banking and credit risk

Why spotting negative news matters for financial institutions

Weighing the pros and cons of banks’ adoption of cloud-based technology

Streamlining investment success: the integral role of due diligence and investment evaluation

Sathiaseelan Sathiamoorthy

Driving the success of compliance functions: Acuity’s customised solution

Rebalance your credit portfolio with export credit insurance

What startups need to know about revenue-based financing (RBF)

Fuelling sustainability: the rapid rise of hydrogen-powered vehicles

Demystifying extended account analysis (XAA) – a unique banking service for maximising profitability

Changing landscape for technological advancement

The secret of customised marketing material

Transforming Digital Marketing Operations in Financial Services

Accelerating efficiency in generating business reports

Ensuring data security and compliance with Confirmit: what you need to know

The human element in the KYC process – a critical component

Data – the oil of the 21st century and the need to protect it

Product marketing data specialists in asset management

Tapping the synergy between the money market and the foreign-exchange market

Crafting customised solutions: Acuity Knowledge Partners’ KYC/AML expertise

Why positive and negative ESG screening are crucial in sustainable business practices

Investment compliance – why needed, trends and best practices

Why the world continues to ignore climate change

Insurance technology (insurtech) – reshaping the insurance sector landscape

Commercial Real Estate Lending Trends: Key Insights

The oil sector and climate change

Navigating global compliance challenges with Acuity Knowledge Partners

Higher interest rates and limited credit – the challenges and opportunities facing real estate in 2023

The ESG plan: shifting priorities in reporting for asset managers

Staying ahead of the curve with Microsoft Copilot generative AI

US mortgage-sector trends in 2024

SEC Risk Alert – Investment Advisers: what to expect

Finfluencers on the radar of British watchdogs due to increasing use of social media

BaaS or composable banking – which is the best fit for your business?

The power of human insight in sanctions screening – going beyond algorithms

RBF – new-age financing for startups

Digitalisation – revolutionising the oil and gas sector

Germany’s stagflation explained – what to expect

The importance of continuous ongoing compliance monitoring

Unlocking the value of digital accessibility in the financial sector

2024 SEC Examination Priorities – Consumer Protection, Elevating Trust, Emerging Fintech, Crypto

Vehicle to Grid (V2G) Technology and Way Ahead

Data scrubbing: the nucleus of data integrity

SAS – the most widely used analysis software

How Acuity is leveraging Qualtrics for effective market research

The future of crypto regulation

Portfolio remodelling by pharma companies – strategies for sustainable growth

The impact of artificial intelligence on finance – optimising the future

The importance of mastering market trend analysis

Automation critical for productivity enhancement

Offshoring to drive efficiencies

India’s first international hub: close to becoming a reality

Green packaging material – understanding the dynamics and latest trends

EU sustainability reporting: why it matters and what global companies need to know

Social Media: The New Frontier in Marketing

Demystifying survey data analysis: common challenges and how to overcome them

Data integration – a critical functionality for index providers

Net-zero hotels – the next step in sustainability

Three-Dimensional Risk Assessment Supports industry growth

Operational risk management with a focus on compliance

Big pharma’s bet on biotech – key drivers and top focus areas for M&A

The future of global payments in an era of open banking

The art of listening – how to conduct consumer insight interviews effectively

Outsourcing trade finance operations – a strategic move to streamline processes for business growth

Trends in the global flexible workspace market

A comprehensive guide to conducting market research

Transitioning to sustainable fashion mitigates environmental impact of fast fashion

Boosting performance with sentiment analysis

Alternative lending – an exciting growth opportunity for fintechs

The democratic ecosystem – a perspective on the role of political contributions during elections

Data-driven digital marketing to increase user engagement through search engine optimisation (SEO)

Consumer insights and hybrid data collection approaches

KYC remediation – Addressing the challenges of today’s era

Kumail Jillisger

New ISSB guidelines – a game changer in the ESG disclosure landscape?

Gyanendra Narayan Pati

Essential traits of a good qualitative research moderator

Key trends in asset management

Trade-based money laundering: how it works and how to combat it

The banking crisis – a root cause analysis

The Future of Retail: 2023 Trends Edition

China – a promising wealth management market

The revolution of digital currency – what lies ahead?

Financial data science applications in private equity

FCA business plan 23/24 – summary and focus areas

Wealth management – overview, advisor’s role, disruptions and industry response – Part II

Decarbonisation – paving the way to net zero by 2070

DARQ technologies through a financial lens

The curious case of SVB’s collapse – the impact of bank failures on Fed rates and other asset classes

ChatGPT – a powerful tool for financial analysts

Applying Computer Vision in Finance

Advancements of Big Data in Banking

The Federal Reserve’s trajectory – side-tracked by SVB’s collapse?

A comprehensive guide to conducting culturally competent market research

Web 3.0 for banks – redefining the current lending format