Customer experience analytics – trends to watch for in 2024

A positive employee experience – its importance in managing the customer experience

Why customer experience management has become a top priority for businesses

The importance of customer satisfaction surveys

Data-driven digital marketing to increase user engagement through search engine optimisation (SEO)

Part 6: Closing the customer feedback loop

The next big thing in banking – Customer Experience

Effective customer lifecycle management (CLM) using business intelligence (BI) solutions

Offshore Knowledge Engagements: Best Practices for Success – Part 1

How investment management companies are using Adobe Experience Platform for effective web analytics and insights

Direct-to-consumer (DTC) continues to shift the e-commerce landscape

How financial sponsorship enhances brand visibility

Artificial intelligence (AI) and machine learning (ML) – transforming the US insurance sector

The mystery of black swans and how to prepare for the unthinkable

Leveraging personality traits to gain an advantage in marketing

BaaS or composable banking – which is the best fit for your business?

Data scrubbing: the nucleus of data integrity

KYC remediation – Addressing the challenges of today’s era

Advancements of Big Data in Banking

Siddhartha Gupta

Are asset and wealth managers well aligned with their sales support?

How retail banking is reshaping post-pandemic

Trends in fund distribution in 2022

Rise and rise of streaming OTT in video consumption

Part 4: Key CX metrics and KPIs

The energy sector in 2030 and beyond: Navigating the transformational phase

Opportunities in the global education technology market

Augmented reality – The retail sector’s next game changer?

Transforming the fund commentary landscape

Evolving Paradigms: How Machine Learning Is Transforming the Financial Services Industry

Social Media – The Latest Buzz in the World of Corporate Communication

Game-changing Digitalization Ups the Ante for Pharma Innovation – Part 1

Artificial intelligence in investment banking – opportunities and challenges

Preparing for the future: the SEC’s 2025 Examination Priorities

Driving product strategy in a dynamic cost environment

The leisure sector’s silver lining amid macroeconomic turbulence in 2024

Beyond web content: enhance your content’s SEO compatibility with Siteimprove

Unpacking the impact of climate change on banking and credit risk

Sathiaseelan Sathiamoorthy

Why the world continues to ignore climate change

How Acuity is leveraging Qualtrics for effective market research

Offshoring to drive efficiencies

Social Media: The New Frontier in Marketing

Operational risk management with a focus on compliance

Transitioning to sustainable fashion mitigates environmental impact of fast fashion

Alternative lending – an exciting growth opportunity for fintechs

Consumer insights and hybrid data collection approaches

Kumail Jillisger

Essential traits of a good qualitative research moderator

The Future of Retail: 2023 Trends Edition

A comprehensive guide to conducting culturally competent market research

Metaverse – the financial services sector’s new growth engine

The changing role of digital marketing in financial services

A brief look at the use of alternative data in private equity

M&A activity to increase in 2H 2023

Finding opportunities in the SaaS industry

Part 2 – Transition from Fee-for Service based model (FFS) to Value-Based healthcare

Banking trends in 2023

Shilpa Sukumar

Renewed email marketing approaches for the asset managers of tomorrow

ESG regulations in Honk Kong & Singapore

Four strategies to simplify the trade finance collection process and generate more revenue

Private debt: a risk to financial stability?

The Middle East – at the core of global ESG development?

Leveraging search engine optimisation/paid ads to boost return on investment in asset management

Personalisation: the key to client retention

A new level unlocked: the appealing prospects of gamification in consumer finance

Evolving life sciences sector

Consulting in 2022: Exploring the key themes

Growth of digital and robo-advisory platforms and their impact on the asset management industry

A glimpse into Seismic and the evolution of sales enablement

Part 8: Maintaining the momentum

Part 5: Impact of VoC on lines of business

Mohita Gupta

Part 3: Reporting and data analysis in VOC

Unlocking Wealth management practices – Reshaping Client Experience with CRM

Operational transformation in lending-The Four Building Blocks

Business and continuity: A plan for resilience

Earn-out Valuation for Financial Reporting – Associated Complexities and Best Practices

Leveraging AI for ESG investing

Ace your digital crisis communication

COVID-19 – From the asset management industry’s perspective

The impact of COVID-19 on the Energy Sector

Transforming financial marketing with AI and machine learning

Consulting industry 2020 – Trends signaling imminent disruption

The efficacy of an integrated multi-channel digital marketing strategy

We don’t have plan B because there is no planet B!

RegTech: Digital Regulatory Compliance Taking Center Stage

Consulting Industry: Trends and Challenges

A/B Testing to Personalization – Migrating with Efficiency

How Are You Placed This Season

Sustaining idea generation initiatives beyond the initial enthusiasm

Social Media Analytics – Tapping Your Brand Potential

Creating excitement in the organization from the bottom up…

eyeforpharma Barcelona 2017

Manjunath Pola