Verbatim analysis – its power in customer experience management

Why customer experience management has become a top priority for businesses

How investment management companies are using Adobe Experience Platform for effective web analytics and insights

Product marketing data specialists in asset management

Maximising Efficiency in Customer Onboarding: Digital Customer Onboarding

Key trends in asset management

China – a promising wealth management market

Web content management for asset managers – the dilemma

Leveraging search engine optimisation/paid ads to boost return on investment in asset management

The increasing role of treasury in supply-chain management

Chatbots have arrived – does the financial services sector/private wealth management (PWM) firms need them?

Wealth management industry – trends to explore in 2022

Proposal management in a fast-evolving transaction banking landscape

Seeking wealth management growth opportunities through niche marketing

Part 6: Closing the customer feedback loop

Part 1: What is “Voice of the Customer” all about?

The next big thing in banking – Customer Experience

Unlocking Wealth management practices – Reshaping Client Experience with CRM

Effective customer lifecycle management (CLM) using business intelligence (BI) solutions

Customer analytics – a data-driven approach to reduce churn in financial institutions

Part 2: Why VOC programmes are a must

Rangana Hettiarachchi

Latest Trends in Fintech

Direct-to-consumer (DTC) continues to shift the e-commerce landscape

Decoding SWIFT’s MT-to-MX migration – challenges and opportunities

Mohith K M

Customising DealCloud to your business needs: a platform manager’s guide

How financial sponsorship enhances brand visibility

Key challenges Indian banks face in mobilising deposits and strategies to overcome them

The spike in peer-to-peer lending

Comprehensive Guide to On-Premise to Azure Cloud Migration

The tide is finally turning for European online food retailers

Automation in Credit Risk Monitoring

New Trends and Opportunities in SME Lending

Enhanced loan operations in banking

Managing client expectations: balancing flexibility and compliance in investment guidelines

The leisure sector’s silver lining amid macroeconomic turbulence in 2024

Market Share of China EV industry

Artificial intelligence (AI) and machine learning (ML) – transforming the US insurance sector

Beyond web content: enhance your content’s SEO compatibility with Siteimprove

The mystery of black swans and how to prepare for the unthinkable

Crossing Lines: The Banking Industry’s Foray into Private Credit

US’s Shorter Trade-Settlement Cycle: Impacts and Strategies

Leveraging personality traits to gain an advantage in marketing

Sathiaseelan Sathiamoorthy

Demystifying extended account analysis (XAA) – a unique banking service for maximising profitability

The secret of customised marketing material

Transforming Digital Marketing Operations in Financial Services

Accelerating efficiency in generating business reports

Ensuring data security and compliance with Confirmit: what you need to know

Data – the oil of the 21st century and the need to protect it

Tapping the synergy between the money market and the foreign-exchange market

Investment compliance – why needed, trends and best practices

Insurance technology (insurtech) – reshaping the insurance sector landscape

Commercial Real Estate Lending Trends: Key Insights

Navigating global compliance challenges with Acuity Knowledge Partners

US mortgage-sector trends in 2024

Digitalisation – revolutionising the oil and gas sector

Germany’s stagflation explained – what to expect

The importance of continuous ongoing compliance monitoring

Unlocking the value of digital accessibility in the financial sector

Data scrubbing: the nucleus of data integrity

SAS – the most widely used analysis software

Portfolio remodelling by pharma companies – strategies for sustainable growth

The impact of artificial intelligence on finance – optimising the future

Demystifying survey data analysis: common challenges and how to overcome them

Data integration – a critical functionality for index providers

Net-zero hotels – the next step in sustainability

Three-Dimensional Risk Assessment Supports industry growth

Big pharma’s bet on biotech – key drivers and top focus areas for M&A

The future of global payments in an era of open banking

Outsourcing trade finance operations – a strategic move to streamline processes for business growth

A comprehensive guide to conducting market research

Boosting performance with sentiment analysis

Data-driven digital marketing to increase user engagement through search engine optimisation (SEO)

KYC remediation – Addressing the challenges of today’s era

New ISSB guidelines – a game changer in the ESG disclosure landscape?

Essential traits of a good qualitative research moderator

Trade-based money laundering: how it works and how to combat it

DARQ technologies through a financial lens

Advancements of Big Data in Banking

A comprehensive guide to conducting culturally competent market research

Web 3.0 for banks – redefining the current lending format

Optimise CRM data to derive BI for better decision making in 2023

The changing role of digital marketing in financial services

Factors that make trade finance operations more dynamic

A brief look at the use of alternative data in private equity

Impact of the metaverse on the financial world

Can the neobank model be value-accretive to banks?

Implications of Using ChatGPT for Market Analysis

Trade Finance Trends 2023 – Farewell to a bumpy year and hoping for silver linings in an uncertain phase

Mansi Thakur

Banking trends in 2023

Shilpa Sukumar

Renewed email marketing approaches for the asset managers of tomorrow

Fintech in banking: why the future looks brighter together

ESG regulations in Honk Kong & Singapore

Blockchain securitisation – a revolution in global structured finance

Four strategies to simplify the trade finance collection process and generate more revenue

Artificial intelligence (AI) and machine learning (ML) in Banking

Private debt: a risk to financial stability?

Going public or staying private – the eternal dilemma

Vaibhav Purang

Community banking’s role in serving small businesses

The impact of technology on market research

Stablecoins: a new era of money and payment systems

Neo-banks are disrupting lending – what can banks learn from the new challengers

Commercial real estate trends 2022

Six solutions to mitigate operational challenges in international trade finance

Richa Prakash

Personalisation: the key to client retention

A new level unlocked: the appealing prospects of gamification in consumer finance

Digital transformation of the airline industry: the pathway to a faster recovery and improved profitability

Open architecture – tracking the biggest technology-driven trend in capital markets

Are asset and wealth managers well aligned with their sales support?

How retail banking is reshaping post-pandemic

The Road Ahead for Fund Houses

Evolving life sciences sector

An inside view of the opportunities for HR SaaS technologies to grow in China

Technology impact on trading and compliance

Consulting in 2022: Exploring the key themes

Trends in fund distribution in 2022

Shift in Media Consolidation: Changing Synergies?

Digital marketing trends for 2022

Consultancy trends in 2022

Corporate and commercial banking trends for 2022

Why China’s modern tea drink market is attracting capital

Pandemic-induced transitions in the US and European retail sectors

A glimpse into Seismic and the evolution of sales enablement

Consumer healthcare and the pandemic: Trends that will likely drive industry growth

Applied data science for financial markets

Analysing behaviour of corporate executives by identifying personality traits

US restaurant sector continues to face headwinds in 2021

Strategies to mitigate negative effects of the rush to renewable energy

A summary of the FCA business plan and Annual report

Part 5: Impact of VoC on lines of business

Part 4: Key CX metrics and KPIs

EDGE – Acuity’s award winning solution transforming the consultant database universe

Operational transformation in lending-The Four Building Blocks

Where are the chips?

Earn-out Valuation for Financial Reporting – Associated Complexities and Best Practices

A balancing act: New dimensions and perspectives of credit analysts

The evolution of fintech and its impact on equipment financing lenders

Is primary research still relevant in the world of data science?

Impact of 5G on the fintech industry

Embedded finance and the Increasing prominence of APIs

Corporate and Commercial Lending Industry- Trends to watch in 2021

Reimagining transformation in lending: How to achieve success in a digitalisation-led world

Opportunities in the global education technology market

Residential and commercial real estate: Will they deliver

NCUA regulation on subordinated debt issuance– brewing a storm for US banks?

Cash is king: How to optimise treasury operations

Business intelligence (BI) in alternative data analysis for financial services

Effective data-driven campaigning for credit cards: target, attract, retain and engage

The commercial payments journey in banking

Asia – Set to become a big market contributing to global insurtech growth

Gain a competitive edge: Outsource market research

Breaking barriers: How to maximize ROI in a digitization-led lending transformation

Ganesh Hebbar

Impact of COVID-19 on the pharma value chain

Digitization of the Lending Process

Ace your digital crisis communication

Navigating through uncertain times: Balancing people and business needs with care

A summary of the FCA’s business plan

Artificial intelligence (AI) in banking – Core operational cost savings vs revenue augmentation

Artificial intelligence rules cash and banks

Digital identity opportunity for banks

Lending revolutionized: The advent of digital lending

Moody’s Analytics Knowledge Services rebrands as Acuity Knowledge Partners following completion of Equistone-backed buyout

Consulting industry 2020 – Trends signaling imminent disruption

The impact of 5G on financial services

Equistone to acquire Moody’s Analytics Knowledge Services

China’s generic-drugs market opens up opportunities for the global industry

RFPs & CDBs – Two sides of a coin

Vinod Kavali